24Puppies.com respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to users of our website.
By using 24Puppies.com, creating an account, submitting a listing, contacting a seller, or using our contact form, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Account login information
- Phone number, when provided
- Seller or kennel name
- Profile description
- City and state
- Puppy listing information
- Listing photographs
- Messages sent through the website
- Favorite or saved listings
- Information submitted through contact and reporting forms
- Communications with 24Puppies.com
Sellers should not publish sensitive personal information in listing descriptions, photographs, profiles, or public account fields.
2. Listing and Seller Information
Information included in public listings and seller profiles may be visible to anyone visiting 24Puppies.com.
Public information may include:
- Seller name or kennel name
- General location
- Puppy photographs
- Breed, age, sex, and price
- Listing description
- Seller profile information
- Other details voluntarily submitted for publication
Users should carefully review the information they provide before publishing a listing or completing a public seller profile.
3. Information Collected Automatically
When you visit the website, certain technical information may be collected automatically, such as:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of access
- Website activity
- Error and security logs
This information may be used to operate the website, prevent abuse, diagnose technical issues, improve performance, and protect users and the platform.
4. Cookies
24Puppies.com may use cookies and similar technologies to:
- Keep users signed in
- Remember account and website preferences
- Enable favorites and messaging features
- Maintain website security
- Understand how visitors use the website
- Improve website functionality
- Measure traffic and performance
- Display or measure advertising, when applicable
Some cookies are necessary for the website to function. Other cookies may be placed by third-party services used on the website.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect account features or other website functionality.
5. How We Use Information
We may use collected information to:
- Create and manage user accounts
- Publish and manage puppy listings
- Display seller profiles
- Enable communication between buyers and sellers
- Save favorite listings
- Process contact and listing reports
- Send account and listing notifications
- Respond to support requests
- Detect spam, fraud, scams, and misuse
- Enforce our Terms and Conditions
- Maintain and secure the website
- Analyze and improve website performance
- Comply with legal requirements
- Protect the rights and safety of users and others
We may also send service-related emails concerning accounts, listings, messages, security, or important website changes.
6. Messages Between Users
24Puppies.com may provide messaging tools that allow users to contact sellers.
Messages and related account information may be stored to provide the messaging service, prevent abuse, investigate reports, enforce website rules, and maintain platform security.
Users should not send passwords, payment card details, Social Security numbers, banking credentials, or other highly sensitive information through website messages.
7. Contact Forms and Listing Reports
When you contact us or report a listing, we may collect your name, email address, message, listing URL, screenshots, and other information you provide.
We use this information to respond to inquiries, investigate reports, address website problems, and protect the platform and its users.
8. How We Share Information
We may share information in the following circumstances:
With other users
Information submitted to public listings and seller profiles may be displayed publicly. Messages and contact information may be shared with the user you choose to contact.
With service providers
Information may be processed by companies that provide services such as:
- Website hosting
- Email delivery
- Security and spam prevention
- Website analytics
- Data storage and backups
- Technical support
- Advertising, when applicable
These providers may process information only as needed to perform their services, subject to their own terms and privacy practices.
For legal and safety reasons
We may disclose information when reasonably necessary to:
- Comply with applicable law or a valid legal request
- Investigate fraud, scams, or unlawful activity
- Enforce website policies
- Protect the rights, property, or safety of 24Puppies.com, its users, or others
- Respond to an emergency involving potential harm
Business changes
Information may be transferred as part of a merger, acquisition, sale, restructuring, or transfer of website assets.
9. Sale of Personal Information
24Puppies.com does not sell personal information for money.
Some privacy laws may define certain advertising or analytics activities as “selling,” “sharing,” or targeted advertising even when no money is exchanged. Where required by applicable law, eligible users may request to opt out of such processing.
10. Advertising and Analytics
24Puppies.com may use analytics, advertising, or performance measurement services.
These services may use cookies, device identifiers, IP addresses, and browsing information to measure traffic, understand website use, prevent fraud, or provide relevant advertising.
The specific services used on the website may change over time. Users may be able to manage nonessential cookies through available consent controls or browser settings.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide website services
- Maintain user accounts
- Keep listings and messages available
- Respond to support requests
- Prevent fraud and abuse
- Maintain security records
- Resolve disputes
- Enforce agreements
- Meet legal and operational requirements
Public listings may remain visible until they are removed, expired, deleted, or otherwise disabled.
Some information may remain in backups, security logs, or records required for legitimate legal and operational purposes after an account or listing is deleted.
12. Data Security
We use reasonable administrative and technical measures intended to protect information from unauthorized access, misuse, alteration, or loss.
However, no website, network, transmission method, or storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their passwords and account credentials.
13. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing
- Request a portable copy of certain information
- Withdraw consent where processing relies on consent
- Opt out of certain advertising-related processing
- Submit a complaint to an appropriate privacy authority
We may need to verify your identity before processing a privacy request. Certain information may be retained where permitted or required by law.
California rules require covered businesses to provide privacy notices and describe relevant consumer rights, although whether those rules apply depends on the business meeting statutory thresholds.
To submit a privacy request, contact:
14. Account Deletion
Users may request deletion of their account by contacting us at:
Deleting an account may remove or disable associated profile information and listings. Some information may be retained for security, fraud prevention, dispute resolution, legal compliance, or backup purposes.
15. Children’s Privacy
24Puppies.com is intended for adults and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has submitted personal information, we will take reasonable steps to delete it.
Parents or guardians who believe that a child has provided personal information should contact:
COPPA applies to sites directed to children under 13 or knowingly collecting their personal information and may require parental notice and verifiable consent.
16. Third-Party Websites
Listings, profiles, advertisements, or website content may contain links to third-party websites.
24Puppies.com does not control the privacy, security, content, or practices of third-party websites. Users should review the privacy policies of external websites before submitting personal information.
17. International Users
24Puppies.com is primarily intended for users in the United States. Information may be processed or stored in countries where our service providers operate.
Users accessing the website from another country acknowledge that privacy and data protection laws may differ from those in their place of residence.
Where applicable law grants additional rights, users may contact us to exercise those rights.
18. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in website features, services, legal requirements, or data practices.
The updated version will be posted on this page with a revised “Last updated” date. Continued use of 24Puppies.com after an update means the revised policy applies to future use of the website.
19. Contact Us
Questions, concerns, and privacy requests may be sent to:
24Puppies.com
Email: info@24puppies.com
Website: https://www.24puppies.com/