Welcome to 24Puppies.com. These Terms of Service govern your access to and use of the 24Puppies.com website, accounts, puppy listings, seller profiles, messaging features, and related services.
By accessing the website, creating an account, publishing a listing, contacting a seller, or otherwise using 24Puppies.com, you agree to these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, do not use the website.
1. About 24Puppies.com
24Puppies.com is an online advertising marketplace that allows breeders and private sellers to publish puppy listings and allows prospective buyers to search listings and communicate with sellers.
24Puppies.com does not:
- Breed or own puppies offered in listings
- Buy or sell puppies
- Act as a seller, breeder, broker, veterinarian, transporter, or payment provider
- Inspect every puppy, seller, facility, health record, or listing
- Guarantee the identity, reliability, licensing, or conduct of any user
- Guarantee the health, breed, pedigree, condition, availability, or suitability of any puppy
- Guarantee that a transaction will be completed successfully
Any transaction or agreement is made directly between the buyer and seller.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to create an account, publish a listing, contact sellers for the purpose of purchasing a puppy, or use transaction-related features.
By using the website, you confirm that the information you provide is accurate and that your use of the website complies with applicable laws.
3. User Accounts
Some website features require an account.
When creating and using an account, you agree to:
- Provide accurate and current information
- Maintain the security of your password
- Keep your contact information updated
- Accept responsibility for activity conducted through your account
- Notify us if you believe your account has been accessed without authorization
You may not create an account using another person’s identity or provide false, misleading, or incomplete account information.
We may suspend or terminate accounts that violate these Terms, create risks for users, or interfere with the operation of the website.
4. Seller Responsibilities
Sellers are solely responsible for their listings, puppies, communications, representations, agreements, payments, delivery arrangements, and compliance with applicable laws.
A seller must:
- Have the legal right to offer the puppy
- Provide accurate and current information
- Use photographs of the actual puppy being offered
- Disclose known material health or behavioral concerns
- Accurately describe the puppy’s breed, age, sex, price, and location
- Provide truthful information about vaccinations, health testing, registration, and pedigree
- Keep availability information current
- Remove or update a listing when the puppy is no longer available
- Follow all applicable federal, state, county, and local laws
- Hold any license, registration, permit, or authorization required for their activities
- Treat animals humanely and provide appropriate care
Depending on their activities and available exemptions, some breeders or sellers may be subject to USDA Animal Welfare Act licensing requirements. Sellers are responsible for determining which federal, state, and local requirements apply to them.
Publication of a listing does not mean that 24Puppies.com has verified, approved, endorsed, licensed, inspected, or certified the seller.
5. Listing Requirements
Listings must provide a truthful and understandable description of the puppy being offered.
A listing may not contain:
- False or misleading information
- Photographs copied from another seller without authorization
- A puppy the seller does not own or have authority to offer
- Incorrect health, registration, pedigree, location, or age information
- Hidden charges or intentionally misleading pricing
- Requests for fraudulent, deceptive, or unlawful payment
- Links to malicious, deceptive, or unrelated websites
- Spam, repeated advertisements, or irrelevant promotional content
- Abusive, discriminatory, threatening, or unlawful content
- Personal information belonging to another person without permission
- Content that infringes copyrights, trademarks, or other rights
Advertising claims should be truthful and supported. The FTC treats misleading material claims and omissions in advertising as potentially deceptive practices.
We may edit, hide, reject, expire, or remove any listing that violates these Terms or creates a risk to users, animals, or the website.
6. Automatic Publication
24Puppies.com may allow listings to be published automatically without advance manual review.
Automatic publication does not constitute verification, approval, recommendation, certification, or endorsement by 24Puppies.com.
We may review a listing after publication and remove or restrict it at any time.
Users should report suspicious, misleading, or inappropriate listings through the available reporting or contact features. Federal marketplace guidance also emphasizes accessible mechanisms for reporting suspicious marketplace activity where applicable.
7. Buyer Responsibilities
Buyers are solely responsible for evaluating sellers and puppies before entering into any agreement or sending money.
Before making a payment, buyers should:
- Verify the seller’s identity
- Request a live video call
- Meet the seller and puppy in person whenever reasonably possible
- Review veterinary, vaccination, health-testing, and registration records
- Confirm the puppy’s age, location, availability, and condition
- Review the seller’s written contract
- Arrange an independent veterinary examination
- Research applicable laws and transportation requirements
- Use a payment method that provides appropriate records and protection
The FTC advises online marketplace buyers to review seller policies, understand who can assist if a problem occurs, and use safer payment methods.
24Puppies.com is not responsible for a buyer’s decision to contact, trust, pay, meet, or transact with a seller.
8. Payments and Transactions
Unless expressly stated otherwise, 24Puppies.com does not process, receive, hold, transfer, refund, or guarantee payments between buyers and sellers.
Buyers and sellers are responsible for deciding:
- The purchase price
- Deposit terms
- Payment methods
- Refund conditions
- Health guarantees
- Pickup or delivery arrangements
- Written contractual terms
24Puppies.com is not a party to these agreements and is not responsible for:
- Unpaid amounts
- Lost deposits
- Chargebacks
- Refund disputes
- Delivery problems
- Misrepresentation by a user
- Veterinary costs
- Disagreements about a puppy’s health, breed, pedigree, age, or condition
Users should not send payment card information, banking passwords, Social Security numbers, or other highly sensitive information through website messages.
9. Messaging and Communications
Users may communicate through website messaging tools or contact information provided by sellers.
You may not use website communications to:
- Send spam or unsolicited advertising
- Harass, threaten, or abuse another person
- Request or distribute unlawful content
- Attempt fraud or identity theft
- Collect personal information for unrelated purposes
- Send malware, phishing links, or harmful files
- Impersonate another person or organization
Messages may be stored and reviewed when reasonably necessary to operate the service, investigate reports, prevent abuse, enforce these Terms, or comply with legal requirements.
10. Prohibited Conduct
You may not:
- Use the website for an unlawful or fraudulent purpose
- Misrepresent your identity or relationship to a puppy
- Create fake accounts, profiles, listings, ratings, or communications
- Attempt to bypass account restrictions
- Scrape, copy, harvest, or automatically collect website data without permission
- Interfere with website security or performance
- Upload malware or harmful code
- Attempt unauthorized access to accounts, servers, or data
- Use the website to facilitate animal cruelty or neglect
- Publish content that violates another person’s rights
- Use website content to create a competing database or listing service without authorization
Fake or misleading reviews and testimonials may also violate federal consumer-protection rules.
11. Animal Welfare and Legal Compliance
Users must treat animals humanely and comply with all applicable animal welfare, veterinary, breeding, sales, transportation, importation, and consumer-protection laws.
Laws may differ by state, county, city, sales method, number of animals, and seller activity.
24Puppies.com does not provide legal, veterinary, breeding, or licensing advice and does not determine whether a user requires a particular license or permit.
Users who believe an animal is being mistreated should contact the appropriate local authority. Concerns involving activities regulated under the Animal Welfare Act may also be reported through USDA APHIS channels.
12. Reporting Listings and Users
Users may report suspected:
- Fraud or scams
- False listing information
- Stolen photographs
- Animal mistreatment
- Impersonation
- Duplicate or spam listings
- Illegal activity
- Intellectual-property infringement
- Other violations of these Terms
A report should include the listing URL, seller information, a description of the concern, and supporting evidence when available.
We may investigate a report but do not guarantee a particular outcome or response time.
Submitting a false or malicious report may result in account restrictions.
13. Listing Removal and Account Suspension
We may, at our discretion:
- Edit or remove content
- Restrict listing visibility
- Suspend listing publication
- Limit account features
- Require additional information
- Suspend or terminate an account
- Block access to the website
- Preserve information relevant to an investigation
- Report suspected unlawful conduct to appropriate authorities
We may take these actions with or without prior notice when reasonably necessary to enforce these Terms, protect users or animals, respond to legal requests, or maintain website security.
14. User Content
You retain ownership of content you submit, including listing descriptions, photographs, and profile information.
By submitting content to 24Puppies.com, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, resize, display, distribute, and use that content as reasonably necessary to:
- Operate the website
- Display and promote your listing
- Improve website functionality
- Prevent fraud and abuse
- Promote 24Puppies.com and its available listings
You confirm that you own the submitted content or have permission to use it.
You are responsible for claims arising from content you submit.
15. Intellectual Property
The 24Puppies.com name, website design, branding, graphics, databases, original articles, and other website content are owned by or licensed to 24Puppies.com unless otherwise stated.
You may use the website for personal and lawful marketplace purposes.
You may not copy, republish, sell, systematically extract, or commercially exploit website content without prior written permission.
16. Third-Party Services and Links
The website may contain links to third-party websites, payment providers, social networks, analytics services, advertisements, or other external resources.
24Puppies.com does not control and is not responsible for third-party:
- Content
- Products
- Services
- Availability
- Security
- Privacy practices
- Transactions
- Representations
Use of third-party services is governed by their own terms and policies.
17. No Veterinary or Professional Advice
Website articles, listings, messages, and other content are provided for general informational purposes.
They are not a substitute for advice, diagnosis, treatment, or examination by a licensed veterinarian or another qualified professional.
Contact a veterinarian regarding a puppy’s health, vaccination schedule, nutrition, treatment, or medical condition.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, 24Puppies.com and its services are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The website will always be available or error-free
- Listings will be accurate or current
- Users are who they claim to be
- Sellers are licensed or reputable
- Puppies will meet a buyer’s expectations
- Messages will receive a response
- A transaction will be safe or completed
- Website content will be free from errors or harmful components
Users assume the risks associated with communicating and transacting with other users.
19. Limitation of Liability
To the fullest extent permitted by applicable law, 24Puppies.com and its owner, operators, administrators, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:
- Use or inability to use the website
- Listings or user-generated content
- Communications between users
- Payments or deposits
- Buyer-seller disputes
- Fraud, scams, or misrepresentation
- Puppy health, behavior, breed, pedigree, or condition
- Pickup, delivery, or transportation
- Unauthorized account access
- Third-party services or websites
Nothing in these Terms excludes liability that cannot legally be excluded.
20. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless 24Puppies.com and its owner, operators, administrators, and service providers from claims, damages, losses, liabilities, and reasonable expenses arising from:
- Your use of the website
- Your listings or submitted content
- Your transaction or dispute with another user
- Your violation of these Terms
- Your violation of applicable law
- Your infringement of another person’s rights
21. Privacy
Use of personal information is governed by the 24Puppies.com Privacy Policy.
By using the website, you acknowledge that information included in public listings and seller profiles may be visible to website visitors.
22. Changes to the Website
We may change, suspend, restrict, or discontinue any website feature at any time.
We do not guarantee that a particular feature, listing format, account function, or free service will remain available permanently.
23. Changes to These Terms
We may update these Terms to reflect changes in website features, policies, business practices, or legal requirements.
The revised Terms will be posted on this page with an updated revision date.
Continued use of the website after revised Terms are posted means you accept the updated Terms.
24. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
25. No Waiver
Failure to enforce any provision of these Terms does not waive our right to enforce it later.
26. Entire Agreement
These Terms, together with the Privacy Policy and any additional rules displayed on the website, constitute the agreement between you and 24Puppies.com concerning use of the website.
27. Contact Us
Questions about these Terms may be sent to:
24Puppies.com
Email: info@24puppies.com
Website: https://www.24puppies.com/